Our priority is to ensure that all members have equal opportunities to attend the classes of their choice. One of the problems that came to our attention is... Read More

We find that many Group Class slots are wasted because members often book the class and forget to cancel.  We feel that this negatively impacts our fitne... Read More

Each No-Show after the 3rd No-Show in a month will attract the same extended penalty i.e., membership deduction of 1 day and a block penalty.

The policy consists of two parts: No-Show Penalty: Your membership will be deducted by one day for each no-show as before. Block Penalty: If you accumu... Read More

Absolutely! After the two-day booking restriction period, you will regain access to book classes again.

Absolutely! The policy only restricts bookings to group classes and does not impact gym check-ins.

We encourage members to cancel their class booking at least 1 hour before the class starts to avoid a No-Show Penalty.

Yes, the new no-show policy will be applicable to all our fitness group classes.

To avoid penalties, simply be mindful of your class bookings. If you know you can't make it, remember to cancel your reservation within the allotted tim... Read More

While we understand that unforeseen events can occur, we encourage members to inform us of any exceptional situations. We will handle such cases with unders... Read More