We understand that unexpected issues can arise, and we're here to help! This smartwatch comes with a one-year limited warranty to ensure your peace of mind.

What is covered: This warranty covers any manufacturing defects that affect the functionality of your smartwatch under normal use for a period of one year from the original date of purchase. We are committed to repairing or replacing your smartwatch, at our discretion, to restore its original functionality.

What is not covered: While we strive to provide a comprehensive warranty, some situations are not covered, such as:

  • Accidental damage: This includes drops, spills, cracks, and other mishaps that may occur during everyday use.

  • Misuse: This encompasses improper use, exposure to extreme temperatures or harsh environments, and failure to follow the care instructions provided.

  • Cosmetic damage: Scratches, dents, fading, and other aesthetic imperfections are not covered under warranty.

  • Unauthorised service: Any repairs attempted by unauthorised personnel will void the warranty.

  • Battery: As a consumable part, the battery's performance degrades over time and is not covered under warranty.

Should you need assistance: If you encounter any issues with your smartwatch, please don't hesitate to reach out to our customer support team. We'll be happy to guide you through the troubleshooting process and, if necessary, initiate a warranty claim. We kindly request that you have your proof of purchase (dated receipt) ready to facilitate a smooth process.