Criteria to Claim Warranty: The product should be under the warranted time frame from the date of purchase for the warranty claim to be valid, the user should not be overweight or above the prescribed weight limit (This weight limit varies product-wise and is briefed to the customer during installation; the maximum user weight would be allowed with the deduction of 20kgs to the set weight, no physical damage(Wear & tear not considered) and not using a domestic product as a commercial one; then a warranty claim is considered valid.

Any warranty claim applies if the product is purchased through authorised vendors(original bill of purchase is required)