- Sometimes, mail providers mistakenly mark the reports email as Spam. Please check the spam folder (or) trigger the reports email again on the app
- You would have received an SMS after your sample collection indicating the time it would take for results to be available
- In case the communicated time has elapsed and you have not received your report on email, please reach out to us at firstname.lastname@example.org
I did not get my reports on email
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