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What is NeuPass?
NeuPass is your access to a power-packed membership programme where you shop, order food, book your travel and a lot more, while being rewarded for it. NeuP...
What are NeuCoins? What can I do with them?
NeuCoins are the universal reward points that you can earn and use on TataNeu & it's partner brands. You can earn NeuCoins and use them while shopp...
What are the rewards & benefits I get with NeuPass?
NeuPass rewards you for every purchase made on Tata Neu and brand apps/websites. You'll earn assured Neucoins on orders when you're shopping, orde...
Do I get NeuCoins on transactions done on both Tata Neu & Brand?
You shall earn minimum 5% NeuCoins on all transactions done via TataNeu app or web. For transactions done directly on brand’s online or offline channels, yo...
Why have my loyalty memberships with various brands been merged under NeuPass?
We know you love your memberships with our partner brands, so we've brought them all together with NeuPass. Now, you can earn and use your NeuCoins acr...
What happens to my existing rewards, points and membership benefits?
They move with you! You can continue to enjoy your existing rewards, NeuCoins, and benefits from various brands, on TataNeu and its partner brands. You will...
How can I earn NeuCoins?
You can earn NeuCoins through eligible transactions on TataNeu and the cult.fit app.
How can I use my NeuCoins?
You can use your NeuCoins on a bunch of things including: - AirAsia India flight bookings - bigbasket Orders - cult.fit Membership and cultsport orders - ...
When will my NeuCoins expire?
Your NeuCoins expire 365 days after your last transaction involving an eligible earn or use of NeuCoins (even if it’s just one NeuCoin earned or used). Duri...
How do I check my NeuCoins balance on TataNeu?
That’s easy. Just visit the cult.fit app, go to your profile and you can check the balance under payments.