Session related

How do I book my appointment for Online Dietician Consultation?
To book an appointment log into the app/website Choose your pack/ single consultation Proceed to payment Pick the Dietician you are intere... Read More
What to expect from my first Dietician consultation ?
We are super excited for you! Here’s a few things we want you to take care of since it is your very first Dietician session. Please share any medical report... Read More
How many days in advance can I book a Dietician consultation ?
If you have bought the pack/session, you’ll be able to book a session 10 days in advance.
When will I receive my diet plan?
The diet plan will be shared within 12 hours of the commencement of the session. If you haven’t received after 12 hours then please write to us (Home > P... Read More
Where can I find my diet plan after the session?
Diet plan will be shared via email on the registered mail address on the app/website. You can also find the diet plan in the Medical records under ... Read More
Unable to join the session via the link
Please visit the 'upcoming' section on the app or website and click on the Join link to start the session. The Join link will be activated 10 mins... Read More
My session is not loading. What should I do?
We request you to give it a couple of seconds and if the session still does not load, we recommend you close the app, check your internet connection and try... Read More
Where can I find the chat option with the Dietician?
You can do the following on the app Profile section > Active Packs > Pack > Message option OR Home > Dietician Consultation > My Consul... Read More
What do I do if I am unhappy with my Dietician?
Please reach out to our customer support team by going to ‘Need Help’ in the curefit app, and we will assign a new expert to you after understanding the iss... Read More
What do I do in case of an issue with the Video/ Audio during my consultation
Please reach out to our customer support team (Home > Profile > Help & Support), and we will try and resolve the issue you faced/ reschedule your ... Read More