You can cancel your cultsport order by following the steps below:
1. Please check the delivery status of your order. To know how, click HERE.
2A If your cultsport order is in 'Order Confirmed'/'Ready'/'Shipped' status, you can cancel your order from the cure.fit app by following the steps listed below (How to cancel your order via app)
2B If your order is in 'Packed' state, you would need to wait until it is 'Shipped' to cancel it via app.
2C If your order is 'Out for Delivery', you would need to reject the order when our delivery executive reaches out to you.
How to cancel your order via app:
1. Log into the cure.fit app and tap on the profile section.
2. Go to orders
3. Tap the order you wish to cancel
4. It will open up an "Order Detail" page with the items you've ordered listed in it
5. Click on the 'Cancel' button on the tiles of the item(s) you wish to cancel
To know how refunds are processed in the event of a successful cancellation, click HERE