We’re sorry that you’re facing this problem. The energy meter assigns you an energy score based on the effort you put in your workout which is captured with your device’s camera. The accurate score is based on your device’s placement and camera coverage. To fix this, we recommend you ensure the device is placed so that the camera captures your whole body.
If you continue to face issues, we request you to write to us at firstname.lastname@example.org and our team will help resolve the issue at the earliest.