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About care.fit
6
What is care.fit?
What services are provided by care.fit?
I want to know more about your doctors.
What are the timings for care.fit services?
What is the price of each of the care.fit services?
See all 6 articles
About whole.fit
6
What is whole.fit?
About our products and vendors
Food Quality & Hygiene
Are whole.fit products vegan friendly?
From where can I order a whole.fit item?
See all 6 articles
Booking a session Online GX
11
It is my first Online GX class. What can I expect?
How are Online GX classes designed and scheduled?
How will I be assigned a trainer and group?
How many sessions can I book in a day/week?
Will I be given a progress report for my Online GX classes?
See all 11 articles
Membership
8
What are the various membership packs available for Online PT?
Can I pause / transfer my Online PT session?
Why should I buy a Online PT membership pack?
Where can I find details about my current and previously purchased Online PT membership/classes?
Can I cancel or get a refund for a Online PT Pack?
See all 8 articles
Order for later only by Eat.fit
10
What is eat.fit?
Where do you get your ingredients from?
Food Quality & Hygiene
What kind of meals does eat.fit serve?
Are eat.fit meal vegan friendly?
See all 10 articles
Booking an appointment for care.fit
2
How do I book an appointment for a service offered at care.fit?
I am not able to book a care.fit appointment.
whole.fit orders
9
How do I place a whole.fit order?
Can I cancel my order?
Can I change the delivery time for my whole.fit order?
Can I change the delivery address?
Can I add more items to my order?
See all 9 articles
Membership Online GX
5
What is Online GX Class?
What are the various Online GX Membership packs available?
Can I pause /transfer my Online GX membership?
How will Online GX classes help me with my fitness goals?
Why was my membership duration reduced?
Booking a session
6
How should I prepare for my first Online PT class?
How to cancel/reschedule a booked Online PT class?
How do I book a Online PT class?
Can I take a trial Online PT session before I decide to buy a membership pack?
How do I mark attendance for my session?
See all 6 articles
Eat.fit Subscriptions
20
What are eat.fit subscriptions?
What are the benefits of an eat.fit subscription?
How do I subscribe to eat.fit meals?
I picked the wrong start date for my subscription. How can I change it?
Can I choose to subscribe only for weekdays?
See all 20 articles
care.fit Doctor Consultation
16
How can I pick a particular doctor while booking my consultation appointment?
How do I share additional information/reports with my doctor before the consultation?
What should I expect at the care.fit center during my doctor consultation?
I may be late, will my appointment will be cancelled?
Can I reschedule my consultation appointment?
See all 16 articles
whole.fit delivery
7
In which locations do you deliver?
Are there any delivery or packaging charges on whole.fit orders?
Can I modify the delivery address for my order?
Can I modify the delivery time slot for my order?
How can I contact the delivery guy?
See all 7 articles
Online PT
16
How to cancel/reschedule a booked PT class?
It’s my first Online PT class. What can I expect?
Unable to join the session via the link
My class is not loading, what should I do?
What are Online PT Classes on cult?
See all 16 articles
Formats
2
What are the different workout formats available?
How will I know which difficulty level is good for me?
Formats & Trainers
4
What are the different workout formats available?
I want to know more about your trainers.
How do I change my trainer?
How is a trainer assigned to me?
Delivery
8
In which locations do you deliver?
eat.fit doesn't currently deliver to my location. When will you deliver to my location?
Does eat.fit charge a delivery fee?
Can I modify the delivery address for my order?
Can I modify the delivery time slot for my order?
See all 8 articles
Payment whole.fit
6
What modes of payment are accepted?
Is it safe to pay for whole.fit online?
Can I pay for my whole.fit subscription through EMI?
My payment for the whole.fit order failed but the amount still got debited from my account!
By when will I get the refund for my cancelled whole.fit order/s?
See all 6 articles
Troubleshooting Online GX
1
Why is the camera access required?
Troubleshooting
2
Unable to join the session via the link
My online PT class is not loading, what should I do?
Payment
6
What modes of payment are accepted?
Is it safe to pay for eat.fit online?
Can I pay for my eat.fit subscription through EMI?
My payment for the eat.fit order failed but the amount still got debited from my account!
By when will I get the refund for my cancelled eat.fit meal/s?
See all 6 articles
Logging & Tracking for Health Plans
2
How do I log my activities?
How can I view my Progress on the Health Plan?
Nutrition Consultation
3
What is Online Dietician Consulting?
I had difficulties with the video/audio of the call. The call got disconnected in the middle of my consultation.
I did not receive my plan
Connect with Doctor & Nutritionist for Health Plans
3
How to book Health Plans consultation or chat with a doctor?
How often should I see my doctor?
What is expected response time for chat?
Eat.Live
15
What are eat.live shows on cult.fit?
Where can I see the list of all upcoming shows?
How can I book my slot for eat.live shows?
Where can I see the past shows that I’ve seen?
Are there any charges for booking my slot for eat.live show?
See all 15 articles
About Online Dietician Consultation
3
What is Online Dietician Consulting?
Can I get a dietician with local language preference?
Can I pick my own dietician ?
Pack related
9
What is a Dietician Consultation Pack?
Are there any free trial consultations I can book?
Will my pack begin on the day I make the purchase?
Can I cancel my pack after purchase?
Can I transfer or pause my pack?
See all 9 articles
Session related
11
How do I book my appointment for Online Dietician Consultation?
What to expect from my first Dietician consultation ?
How many days in advance can I book a Dietician consultation ?
When will I receive my diet plan?
Where can I find my diet plan after the session?
See all 11 articles
whole.fit payments
6
What modes of payment are accepted?
Is it safe to pay for whole.fit online?
Can I pay for my whole.fit subscription through EMI?
My payment for the whole.fit order failed but the amount still got debited from my account!
By when will I get the refund for my cancelled whole.fit order/s?
See all 6 articles
COVID Home Care
19
How to quarantine at home?
What Should I expect from my unlimited COVID consultations pack?
When should I seek Emergency Care?
How Should I Use Vital Monitoring Devices?
What Should I Expect in my First Consultation while Onboarding for COVID Home Care
See all 19 articles
