Doctor Consultation

There is no center in my vicinity. I want to consult a doctor.
No problem, we've got you covered. You can book a video consultation with our general physicians and paediatricians from any part of the country! 
How can I pick a particular doctor while booking my consultation appointment?
All our doctors are equally skilled and are experts in family & internal medicine. They are capable of handling all medical conditions and will guide yo...
What should I expect at the center during my doctor consultation?
We recommended that you reach the center at least 10-15 mins before your consultation begins so that the entire process goes through smoothly and o...
I may be late, will my appointment will be cancelled?
The doctor will wait 5 mins once your consultation time starts. Afterwhich, the slot will be auto-cancelled. However, you can reschedule it either via the a...
Can I reschedule my consultation appointment?
You can most certainly reschedule your appointment. However, you can cancel your appointment only up to 30 mins before the consultation begins. 
How many free follow ups do I get?
You get one free follow up with every consultation.You can take the free follow up session within 8 days of your appointment.
Until when can I take the free follow up consultation?
You can take the free follow up session within 8 days of your appointment.
Will my follow-up be with the same doctor?
When you schedule your follow up appointment we only show you slots for the same doctor you consulted. However, if for any reason your doctor is not availa...
I had difficulties with the video/audio of the call. The call got disconnected in the middle of my consultation.
Seems like a network snag. Please write to us at and we will reschedule this appointment.
I did not receive my prescription/Invoice.
Please write to us at We’ll send it to you.