Can I pause my mind.fit membership? How do I do it?
Memberships are built to give you the flexibility you need. To pause your membership
Click on profile tab or the Home page, select My packs
Select your active mind.fit membership
Select the date till which you want to pause your membership
Select the reason for pause and you're all set
You can pause your membership anytime and as many times as you'd like until you use up all pause days for your membership.
Please note, you will need to cancel any upcoming booked sessions to be able to pause your membership.
Your membership will automatically resume after the pause end date you had selected.
The number of pause days available for your membership depends on the type of membership:
3 months unlimited pack - 30 days
6 months unlimited pack - 60 days
10 months unlimited pack - 90 days
If you would like to resume your membership before the date selected, just resume the membership. Your membership end date will automatically be extended by the number of full pause days.
Monthly subscription can be paused only twice in a period of 12 months (starting from your subscription start date) for a total pause duration of 30 days. When you pause your subscription, Rs.50 per pause day will be deducted from your upcoming monthly bill.
For e.g: Your subscription starts on 1st October and renews on 30th October. You pause your pack on 15th October till 15th November then:
- On your billing date, 30th October: Rs.50 x 15 days= Rs.750 will be reduced from your bill and only the remaining amount will be charged
- Adjustment for remaining 15 pause days in November will be done for 30th November’s bill amount
If you cancel your subscription and buy a new subscription then the pause limits (2 pauses and 30 days) will be reset for next 12 months (start new subscription start date)
If you would like to resume your membership before the date selected, just resume the membership. Your bill will automatically be adjusted by the number of pause days.
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